منابع مشابه
Exploring the relationship between knowledge management practices and innovation performance
The process of innovation depends heavily on knowledge, and the management of knowledge and human capital should be an essential element of running any type of business. Recent research indicates that organisations are not consistent in their approach to knowledge management (KM), with KM approaches being driven predominantly within an information technology (IT) or humanist framework, with lit...
متن کاملKnowledge Management ( CKM ) : Perspectives & Practices
While Customer Relationship Management (CRM) refers to building strategies and tools for managing relationships with customers, Customer Knowledge Management (CKM) refers to strategies that help companies derive valuable insights about customers that get stored in the form of customer data / information to be shared across the value chain, which when preserved would become a knowledge repositor...
متن کاملKnowledge management: practices and challenges
Knowledge Management (KM) is a process that deals with the development, storage, retrieval, and dissemination of information and expertise within an organization to support and improve its business performance. Organizations are realizing that knowledge is a crucial resource for organizations and it should be managed judiciously. Organizations need to harness knowledge not only to stay competit...
متن کاملExploring the role of knowledge management practices on exports: A dynamic capabilities view
Drawing on dynamic capabilities view, this work provides empirical evidence on the role of knowledge management practices on export intensity in SMEs in a mature and global, non-high-tech industry. A quantitative study with structural equation modeling was carried out on a sample of 157 Spanish and Italian manufacturing companies in the ceramic tile industry. Our results suggest the existence o...
متن کاملExploring the Influence of Socio-Emotional Factors on Knowledge Management Practices: A Case Study
The objective of this empirical study is to explore the influence of socioemotional factors, with a focus on shyness, on knowledge management practices in a Thai organization. The research adopts an interpretive stance and employs a case study approach involving multiple data collection methods. The paper is based on one author’s personal expertise and close involvement, for over a decade, in t...
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ژورنال
عنوان ژورنال: International Journal of Learning and Development
سال: 2012
ISSN: 2164-4063
DOI: 10.5296/ijld.v2i1.1352